Frequently Asked Questions
Everything you need to know about your Reason Clothing order.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. During high-volume collection launches, please allow up to 5 business days for tracking information to update.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Do you ship internationally?
Yes, Reason Clothing ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I care for my Reason garments?
To preserve the quality of our unique prints and fabrics, we recommend machine washing cold inside out and hanging to dry. Detailed care instructions can be found on the inner garment tag.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay or Klarna.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.